Working Life: January 2012 Archives

Say No to Multitasking

January 13, 2012 10:49 AM
I'm not big on multitasking. In fact, I'm dead set against it. Multitasking wastes time. It makes people create defects. But what happens when your manager asks you to multitask? What do you say?

You say No. But you don't just say, "No, you stupid idiot." Even I know that's the wrong way to say No. Instead, consider these alternatives:

  1. "When do you need this?" The first question you should ask is the When question. Maybe your boss is asking you for something for later. Maybe not. But it's worthwhile to ask.
  2. "What should I stop doing?" Maybe your boss doesn't realize everything you're doing. Explain what you are doing and ask what you can stop.
  3. "Here's when I can start this work." Explain your plan for what you are doing, when you think you'll finish, and when you can start the new work. See what your boss thinks.
  4. You might ask, "What is the strategic reason behind this work?" Ask this question nicely.
  5. You also might ask, "Which one of these projects moves the organization ahead fastest or first?" The answer might surprise you--or your boss.

Maybe when you start that conversation, your boss can't believe that you are pushing back, or what you say or what you ask. Your boss might not remember everything you're doing. I had a manager like that. So I drew him a picture of everything I was doing for the next few weeks. I had the weeks across the top, and a list of projects down the side, and showed him how I was going to allocate the time. And, I had a big black line partway down the page, labelled "Unstaffed work."

"Johanna, you can't have 'unstaffed work', you're only one person."

"Yes, I can. I'm only one person. If I can't do it, no one can."

Now, you are not me. You might not want to have the conversation the way I do. In fact, you might want to be much less in-your-face than I am. That's perfectly fine. But you have to say no to multitasking. You have to manage your own personal project portfolio.

No matter what you do, start the conversation. Because multitasking is the illusion of progress, not real progress. And, if you have tried to have this conversation and are having trouble, join me in Peer Project Portfolio Coaching.

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These days, especially for technology professionals, maintaining an online presence is crucial. But one of the biggest challenges facing anyone trying to bolster their presence online is choosing an appropriate service. Facebook, LinkedIn, and Twitter are all very well, but Facebook is mostly used for personal information, while LinkedIn is a professional site, but doesn't give you much latitude when creating a personal feel to your online profile. Twitter is even less conducive when it comes to personalised style - especially given that most people will be reading your Tweets in a dedicated reader rather than going to the Twitter site anyway.

Pimping_Personal_Profile.jpg
Ideally, a personal profile site will be able to aggregate information from various social networks, while giving you the chance to create your own special look and feel. There are a variety of options to choose from.

his AOL owned site lets you create a personal splash page using any photograph that you want. You can add your own links (say, to a variety of personal and business webpages), along with links to services including all of the popular ones, along with others such as Foursquare, Posterous, and Github. One useful feature of this site is the analytics capability, which enables you to monitor how many views your site has garnered, along with who is linking to you. You can also measure your Klout score, which gives you a measure of your online influence.

Flavors.me is an alternative to About.me that I find slightly more slick. Not only does it provide customisation capabilities and links to your other services, but it also lets you read your social streams from those other services, too, turning it into a kind of FriendFeed, but with a lot more polish. It offers you a variety of design features, including multiple layouts, and even provides search engine optimisation capabilities. This site works on a freemium model, providing a basic (but still highly functional) site for free, with an upgrade offering more layouts, specific mobile display options, and other goodies, for a fee.

This site is designed more for small businesses that individuals, but then, if you are an IT contractor who has incorporated, you qualify. It lets you customise your profile page, in much the same way as About.me, but takes a slightly different approach to measuring the value of your network. It uses a social graph, replete with bubbles and lines, to show others who you are connected with. You can also add a smattering of social network links, to take visitors to your accounts on services such as Facebook and LinkedIn.

This aggregation site that you choose a tag, which can represent everything from an individual to a company or product. Once you have chosen your tag (which could be your name, for example) you can type a little about yourself, and add information such as your name, location, and a vCard. You can also add connections to the major social networks, along with other data such as your phone numbers and address. One attractive aspect to this site is that it automatically assigns you a QR code for your page (although it is easy to do that for any page on any service, by simply using a QR code generator).

Naymz focuses heavily on reputation management. It measures your social influence, through other social networks that you link to the system. It also uses assessments by your peers on the Naymz network. Together, your peer assessment and social influence constitute your RepScore.

There are many more personal online profile sites, some focusing on social networking links, and others focusing on presenting your information as effectively as possible. Why use them instead of simply creating your own web site? 

They can take the hassle out of web site development, leaving you time to pursue more relevant pursuits such as finding an amazing job. Their social networking features are also beyond what most of us could build on our own sites, and pulling your accounts into one place is a great way to present your entire online presence in one site to a potential employer (although you may want to leave social networks with a personal focus off the list).

Of course, these personal profile and social service aggregation sites are themselves proliferating, leading to a similar problem: which one do you choose? At some point, surely, someone will come up with an aggregator for the aggregators, and so the whole tangled mess will continue. I chose to redirect to a site from my own domain name, and promote the domain name on my business card, giving me total control over my own home on the web.

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